Question 1

Do you offer trade accounts?

Accepted Answer

Yes — we offer trade accounts with monthly invoicing and preferential pricing for businesses that order regularly. Get in touch to apply and we'll set you up quickly.

Question 2

Is delivery free?

Accepted Answer

Free delivery on all orders over £75 to mainland UK addresses. Orders placed before 3pm Monday–Friday are dispatched the same day on a next-day tracked service.

Question 3

Do you supply COSHH data sheets?

Accepted Answer

Yes. Safety Data Sheets (SDS) are available for all chemical products on request. We can supply full COSHH documentation to support your workplace safety requirements.

Question 4

What types of cleaning products do you stock?

Accepted Answer

We stock a comprehensive range including cleaning chemicals, janitorial supplies, paper and hygiene products, cleaning equipment, floor care products, and PPE. If you need something specific, get in touch and we'll source it.

Question 5

Do you have a minimum order?

Accepted Answer

No minimum order. You can order as little or as much as you need, though free delivery applies to orders over £75.

Question 6

What businesses do you supply?

Accepted Answer

We supply businesses of all sizes — offices, schools, care homes, healthcare facilities, hotels, restaurants, gyms, industrial sites, and more. If your business needs cleaning products, we can help.

Question 7

What is your delivery time?

Accepted Answer

Orders placed before 3pm Monday–Friday are dispatched the same day for next-day delivery to mainland UK. Orders placed after 3pm or at weekends are dispatched the next working day.

Question 8

Do you deliver across the whole of the UK?

Accepted Answer

Yes. Free delivery applies to mainland UK orders over £75. For deliveries to Northern Ireland, Scottish Highlands, and islands, please contact us for a delivery quote.

Question 9

Can I order for multiple sites?

Accepted Answer

Yes — many of our trade customers order for multiple locations. Contact us to discuss consolidated billing or separate accounts for each site.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards at checkout. Trade account holders can pay by monthly invoice. Bank transfer is also accepted — contact us for bank details.

Question 11

How do I know which cleaning chemical to use?

Accepted Answer

Our team is happy to advise on the right products for your environment. Call or email us and we'll help you choose chemicals that are effective, compliant, and safe for your specific use case.

Question 12

Do you offer bulk or pallet pricing?

Accepted Answer

Yes — we offer volume discounts on larger orders. Contact us directly for a bespoke quote on bulk quantities.

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